Victoria Leeds awarded Park Mark Plus in recognition of the highest parking standards

Victoria Leeds multi-storey car park has been awarded Park Mark Plus, which recognises high quality of modern car parks in services, operations, design and build.

Park Mark Plus incorporates the standards of Park Mark and Disabled Parking Accreditation, but also assesses a range of criteria from structural integrity, environmental considerations, its overall design, customer services and management and operations.

Customer expectations for well-managed, high quality car parks are exerting demand on the sector to deliver an enhanced customer services whilst caring for the environment. Technology is also playing a growing role in delivering a seamless and efficient customer experience.

Environmental sustainability is a key focus of this award; the assessment included the availability of electric charging bays (of which the car park has 16) and energy saving equipment. The car park currently generates circa 20% of its own electricity. The facility also has secure cycle parking, motorcycle parking, a bug hotel and a ‘Diamonte’ design which comes to life when the sun shines.

Ryan Davey, British Parking Association Area Manager said: “Victoria Leeds is a very impressive multi-storey car park, which goes above and beyond to create an excellent customer experience. The staff are welcoming and put their all into ensuring the car parks high standards are continuously met."

Daniel Tully, Business Support Manager, Victoria Leeds said “I am delighted that Victoria Leeds car park has been awarded Park Mark Plus. We are all incredibly proud of the car park and grateful of ACME the architects had the vision to build such an iconic landmark for Leeds city centre.

"We strive to deliver the highest standards, so all our guests have a safe and pleasant experience when visiting Victoria Leeds car park. We are excited that we will be investing further in our car park with new technology to enhance our frictionless customer journey.”